In this Jan. 12, 2016, file photo, dental hygienist Robert G. Kelleher works at his office in San Antonio, Texas.
More: Agency workers at the San Antonio Dental Center said it’s the second time in three months that patients have told them they’ve had to leave their dentures because they’ve worn them out.
The Dental Department said the issue dates back to a September outbreak of dental flukes, also known as fluke infections, which have been linked to the fluke bug.
The department’s chief medical officer, Dr. Jocelyn Fischman, said the problem is now mostly solved.
“We’ve had people come in and say they’re feeling pretty worn out, they’re worn out and they need a dental visit,” she said.
“And that is the case for all of our patients.”
In addition to fluke, patients have reported dental infections, including lacerations, which can lead to dental infections.
A spokesperson for the U.S. Centers for Disease Control and Prevention said the virus is known to cause dental infections in humans, including people who have had dental fluke.
“People can get infections, they can have dental infections,” the spokesperson said.
The CDC’s chief epidemiologist, Dr.-Gen. Tom Frieden, said people with dental infections should get checked out by their dental team and get checked for infections.
Frieden said it could take up to four weeks for dental staff to get to the person with dental problems and determine if they have the disease.
He said dental fluchys that have not been treated are more likely to spread it to other people.
In this Feb. 2, 2017, file image, a woman holds a picture of her child after her dental visit at the Dental Clinic in San Francisco, Calif.
More:The dental department said in March that the number of patients returning for an appointment after being fluke-infected has been cut by 50 percent, compared to the same time last year.
“There has been a reduction in patients returning because of the severity of the infection and because of their symptoms,” Fischmen said.
“And it’s not because we are more vigilant,” she added.
In the past, the department has seen a spike in fluke cases because of increased reporting of dental problems, Frieden said.
However, there have been no new infections related to the virus in the past week, Friedens said.
Fischmen told NBC News that she is not concerned about the outbreak of flukes and said she believes the DSC will continue to do its best to protect patients from the virus.
“I don’t know if we’re going to be able to prevent it, but we have done our best to make sure that our dental staff are trained and that they’re working to help patients get back into their office,” she told NBC affiliate KSAT-TV.